Hello Today

N47 has developed Hello Today, an intelligent ERP solution designed specifically for project-driven service providers. The platform combines project management, time tracking, employee management, and customer management in one intuitive solution, saving up to 40% in administrative time.

As experts in digital solutions, we initially designed Hello Today to meet our own needs and have since developed it into a powerful SaaS product that is also available to other service providers, revolutionizing their administrative processes.

Concept
UX/UI
Architecture
Backend Development
Frontend Development
Quality Assurance
Cloud & DevOps
Stefan Maurer

“As a service-oriented company, we evaluated various systems, but none addressed our requirements. The available ERP solutions offered far more features than we actually needed, distracting our staff. Meanwhile, essential functions for our workflows were completely missing.
The result was fragmented processes, manual data transfers between different tools, and a high administrative burden. With Hello Today, we've developed a system that genuinely makes the daily work of our project teams easier, rather than hindering it. Its intuitive user interface and focus on relevant functionality have significantly increased team adoption and substantially improved the efficiency of our workflows.”

Stefan MaurerCTO

40

Reduced administrative workload

95

Increased employee satisfaction

60

Lower ERP costs

100

Capture of all billable hours

The challenge

High ERP Costs for Inadequate Systems
Traditional ERP solutions are often oversized, complex, and expensive. Designed for manufacturing companies or large enterprises, they do not address the specific needs of service providers. Implementing and customizing these systems ties up significant resources without delivering proportional value.

Managing Across Multiple Systems
Using separate tools for time tracking, project management, resource planning, and customer communication leads to inefficiencies and data silos. Employees must switch between different applications, which costs time and increases the risk of errors. Manually transferring data between systems is labor-intensive and risky.

Loss of Billable Hours
Complicated time tracking processes result in employees either not logging their hours completely or not doing so in a timely manner. This leads to direct revenue losses, inaccurate project billing, and a distorted view of actual resource utilization. Without accurate time tracking, there is no basis for sound calculation and planning.

Lack of Real-Time KPIs
Without meaningful, real-time metrics, the foundation for strategic decision-making is missing. Many companies rely on outdated data or manually compiled reports. This delays response times to issues and hampers proactive business management. The lack of transparency hinders growth and continuous optimization.

The solution

Hello Today offers a comprehensive ERP platform with eight core features:

Project Management: End-to-End Control from Kickoff to Billing
Hello Today gives you full control over your projects. The intuitive interface provides clear insights into budgets, timelines, and resource allocation. Track progress in real time, identify potential bottlenecks early, and optimize team composition for maximum efficiency. Seamless integration with other modules ensures all project-relevant information is centrally available.

Customer Management: Optimized Client Relationships
Manage your clients efficiently in one central location. Hello Today allows you to clearly record all customer-related information—from contact data and projects to communication history. Assign dedicated teams, monitor project progress, and ensure top-tier service. Centralized data supports consistent client management and enables personalized service.

Employee Management: Efficient HR Operations
Hello Today’s HR features streamline your workforce administration. Manage employee data, track absences, approve leave requests, and keep an overview of qualifications—all in one place. The system simplifies HR tasks, supports onboarding new employees, and automates routine tasks like time tracking and payroll preparation.

Time Tracking: No More Lost Hours
The intuitive time tracking feature makes it easy for employees to log work hours, absences, and project tasks. The bidirectional Jira integration automatically syncs work times, while the user-friendly interface supports direct entry. This flexibility maximizes accuracy and ensures all billable hours are captured correctly.

Organization Management: Flexible Structures
Hello Today’s advanced matrix structure enables flexible organization design. Structure teams across lines, departments, and specialties for clear oversight and efficient management. Align projects and roles purposefully, track performance across multiple dimensions, and foster cross-departmental collaboration.

Employee Portal: Personalized Dashboards
Hello Today’s MySpace dashboard provides each employee with a personalized overview of tasks, time logs, absences, and project involvement. This central information hub boosts productivity by providing easy access to all relevant data and helps employees stay organized and focused.

Competency Management: Optimal Talent Utilization
Track, categorize, and optimize your employees’ skills with powerful competency management. Identify strengths, close qualification gaps, and ensure the right talents are assigned to the right projects. From certifications to experience levels—Hello Today supports optimal use and development of your workforce’s skills.

Accounting: Financial Transparency
Integrated accounting features streamline your financial processes. Manage expenses, equipment, time logs, and absences in a single place. Gain clear insights into project costs, generate detailed reports, and ensure seamless financial oversight. Integration reduces manual data entry and minimizes errors.

The Journey

Hello Today was first rolled out internally in January 2024 with 70 employees across four locations. The development follows a structured process:

1. Identifying Unsolved Problems through Market Research and Customer Analysis
We continuously research the current challenges facing service providers and analyze industry trends. This in-depth understanding ensures that Hello Today solves real problems and delivers genuine value.

2. Tailored Solution Design with a Focus on Usability
Taking all aspects of business operations into account, we develop solutions that can be seamlessly integrated into daily workflows. Our design process puts the user at the center, ensuring intuitive operation.

3. Agile Development with Ongoing User Feedback
In iterative development cycles, we refine the functionality based on real user feedback. This agile approach enables rapid adjustments and ensures that the final product is optimally aligned with user needs.

4. Efficient Rollout with Comprehensive Training and Support
The introduction of new features is accompanied by detailed documentation, training resources, and responsive support. We support our customers throughout the entire implementation process.

5. Continuous Improvement and Integration of New Technologies
Hello Today is constantly evolving. We evaluate and integrate new technologies to continuously enhance the platform and ensure its future viability. AI-powered features are already in development.

Future roadmap

With Hello Today, we are shaping the future of project-driven service businesses—innovative, practical, and continuously evolving. Our roadmap focuses on ongoing optimization of existing features, integration of new technologies, and a consistent alignment with the real needs of our clients.

Intelligent Automation & AI Integration

We are continuously working to replace repetitive and time-consuming administrative tasks with smart automation. In the future, artificial intelligence will make processes like time tracking, resource planning, and forecasting even more efficient. The goal is not just to collect data, but to proactively derive recommendations for team and project management.

Data-Driven Decision Support

The further development of our reporting centers on real-time analytics and individually configurable dashboards. With modern analytics tools and AI-supported evaluations, companies will gain even more precise insights into their projects, resources, and finances—for faster, data-driven decision-making.

Enhanced Competency and Skill Management

The targeted development and optimal deployment of talent is crucial for business success. That’s where we come in: competency management will be expanded to map, track, and manage skills and development goals even more granularly. In the future, training measures and qualification profiles will also be integrated directly into the system.

Seamless Integration and Open Interfaces

To complement existing system landscapes, we are investing in the expansion of standardized interfaces to third-party providers (e.g., accounting, payroll, CRM). This makes Hello Today the central building block of a flexible, modern IT architecture and allows it to be easily integrated into existing processes and tools.

Mobile Experience & Self-Service

Mobility and flexibility will be further enhanced: We are continually developing the mobile usability of Hello Today, so that all key features are available on the go—including self-service options for employees and managers.

Security, Data Protection & Compliance

With increasing regulatory requirements, we put special emphasis on data protection, information security, and compliance. This includes continuous certification to recognized standards as well as new features for rights and access management.

Customer-Centric Development

Our roadmap is a living document. Through continuous user feedback and targeted market analysis, we prioritize new features that deliver real value. Every step of development is closely coordinated with clients and partner companies.

Tech Stack

Backend

  • Java
  • Spring Boot
  • Spring Framework
  • Spring Security
  • Keycloak
  • Spring Security + Keycloak Adapter
  • Keycloak Mock
  • PostgreSQL
  • Spring Data JPA (mit Hibernate ORM)
  • Flyway
  • Hypersistence Utils
  • Spring for GraphQL
  • GraphQL mit Apollo Federation
  • OpenFeign
  • REST (intern)
  • RabbitMQ
  • RabbitMQ Integration
  • JUnit 5
  • Testcontainers
  • Spring Security Test
  • Micrometer
  • Spring Boot Actuator
  • Logbook
  • iTextPDF + Flying Saucer
  • Apache POI
  • Jsoup
  • ShedLock
  • Jackson
  • Multitenancy Support
  • Auth System (Custom)
  • Change Logging

Frontend

  • Nuxt 3
  • Vue 3 mit Composition API
  • Pinia
  • Vue Router
  • TypeScript
  • Tailwind CSS (v4)
  • Headless UI (Vue)
  • Nuxt UI
  • Vuelidate
  • Zod
  • Vue Google Maps
  • Apollo GraphQL
  • GraphQL Codegen
  • Keycloak.js
  • Chart.js
  • d3.js
  • Vitest & Mocha
  • Cypress
  • Vue Test Utils
  • ESLint + Prettier
  • Nuxt DevTools
  • Vite
  • Auto-import & Component Resolver Plugins
  • Vite PWA Plugin für Nuxt

Cloud

  • Terraform
  • GitLab CI/CD
  • ELK Stack (Elasticsearch, Logstash, Kibana)
  • Prometheus
  • Google Cloud Platform (GCP)
  • Artifact Registry
  • Cloud SQL (PostgreSQL)
  • Google Kubernetes Engine (GKE)
  • Cloud Storage Buckets
  • Keycloak

Figma & Tools

  • Figma (Core Design Tool)
  • Custom Design System
  • Figma Components
  • Variants & Auto Layout
  • Design Tokens
  • Figma Dev Mode Integration
  • Collaborative Design Workflow
  • Jira Software
  • Confluence
  • Bitbucket
  • Slack

Would you like to learn more?

Stefan has accompanied Hello Today from the initial idea to the finished product and can show you how the solution can reduce administrative effort in your company as well.